Privacy Policy

1. Information We Collect

What We Collect: We collect only the personal information reasonably necessary to carry out our mission and operate our organization responsibly.

Depending on how you interact with us, we may collect:

• Volunteer and Contact Information: Name, mailing address, email address, telephone number. Submitted through volunteer applications, contact forms, or other communications.
• Areas of Interest: Information you voluntarily provide about your interests, skills, experience, or location to help us connect you with appropriate opportunities.
• Donation Information: If you choose to make a donation, we may receive your contact information and a record of your contribution. Payment information is processed by our third-party payment provider and is not stored by Last Step.

2. How We Use Your Information

We use personal information only for purposes related to our mission and organizational operations, including:

• Processing volunteer applications.
• Responding to inquiries and requests.
• Communicating about volunteer opportunities, events, correspondence, or organizational updates.
• Matching volunteers with opportunities that fit their interests, skills, or location.
• Maintaining appropriate organizational records.
• Complying with applicable legal obligations.

We do not sell, rent, or trade personal information for marketing or commercial purposes.

3. Third-Party Form Services

We currently use Google Forms, a service provided by Google LLC, to collect information submitted through certain volunteer applications and contact forms.

Information submitted through these forms is stored using Google's services and is subject to Google's own privacy practices. For additional information, please review Google's Privacy Policy at: https://policies.google.com/privacy.

We maintain submitted information as part of our organizational records when appropriate.

4. How We Share Information

We treat personal information with care and confidentiality. We do not share your information except in limited circumstances, including:

• Authorized Personnel: Information may be shared with authorized volunteers, staff, or leadership members who require access to fulfill their responsibilities on behalf of Last Step.
• Legal Requirements: We may disclose information when required by law, court order, subpoena, or other lawful governmental request.
• Protection of People and Rights: We may disclose information when we reasonably believe doing so is necessary to protect the safety, rights, or property of Last Step, our volunteers, the people we serve, or the public.

Whenever legally permitted, we will make reasonable efforts to notify you before disclosing your personal information in response to legal process.

5. Security Measures

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, disclosure, or misuse.

Access to personal information is limited to authorized individuals who require it to perform their responsibilities.

While we work to safeguard information entrusted to us, no method of electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate organizational records, or comply with applicable legal obligations.

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Your Rights

You may contact us at any time to:

• Request a copy of the personal information we maintain about you.
• Request corrections to inaccurate information.
• Request deletion of your personal information where appropriate.

To help protect your privacy, we may ask you to verify your identity before fulfilling certain requests.

8. Age Restrictions

Our volunteer opportunities are intended primarily for adults.

We do not knowingly collect personal information from individuals under the age of 18 without the consent of a parent or legal guardian. If you believe a minor has submitted personal information without appropriate consent, please contact us so we can address the matter promptly.

9. Electronic Communications

Please do not submit highly sensitive personal information through our contact forms or email, including medical records, legal documents, financial account information, or other confidential information that you would not want transmitted electronically.

While we take reasonable measures to protect submitted information, no electronic communication or storage system can be guaranteed to be completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time as our organization or legal obligations evolve.

When material changes are made, we will update the Last Updated date at the top of this Policy and, where appropriate, provide additional notice through our website or other appropriate communication channels.